I saw this link on the internal CRM field alias (a source of much internal CRM 3.0 goodness - no Titan talk - it's a secret). It's a good well written article (not a hastily thrown together blog post).
Activities in CRM
It's unfortunate that in today's 'social computer micro-era' that well written articles and white papers struggle to 'compete' with blogs. Blogs are great for links (like this), minor rants (like this) but not great for communicating set piece info. I'd never write my specs in blog form - but that's another controversy all together (specs vs no specs).
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Tags: microsoft crm dynamics crm microsoft crm