There are lots of great dead-tree books out there for CRM professionals. Here is sampling of some of the more useful tomes:
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April 10. 2008 13:24
Please add the redware Microsoft CRM User Handbook to your list of books. It is available online at http://www.redware.com/mscrm and also to buy at http://stores.lulu.com/redware and soon on amazon.com. Thanks.
Stamati Crook
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